![]() ![]() Developed innovative solutions for customers to increase efficiency and productivity.Provided technical support and troubleshooting for a wide range of computer hardware, software and network systems.Accustomed to working in fast- paced environments and completing multiple tasks with limited supervision. Committed to providing reliable technology services, efficient problem resolution and effective support. IT Professional Resume with 2 Years of ExperienceĪn ambitious, motivated IT Professional with 2 years of experience in developing innovative, cost- effective information technology solutions to meet the needs of customers. Certified Information Technology Professional, International Institute of Information Technology, 2010.Associate of Science in Computer Science, College of Technology, 2009.Bachelor of Science in Computer Science, University of Technology, 2011.Participated in the development of new IT solutions. ![]() Developed and implemented system maintenance and security protocols.Configured, monitored and maintained network systems.Designed and developed software applications.Established and maintained strong relationships with customers.Created comprehensive documentation for all IT projects.Managed customer accounts and resolved customer inquiries.Provided technical support and troubleshooting assistance to customers.Developed and implemented a wide range of IT solutions to meet customer needs.Senior IT Engineer, ABC Company, 2018- Present.Software Development (C++, Java, HTML, JavaScript, CSS).I am a highly organized individual with excellent problem solving and analytical skills. I have extensive experience with a wide range of technologies and applications, including software development, customer support, system administration, network engineering, database design and management, and project management. I have a proven track record of success in the development, implementation and management of IT solutions with a focus on customer service and effective communication. I am an experienced IT professional with more than 10 years of experience in the IT industry. ![]()
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